Posted by: BatSpeed.com (support@batspeed.com) on Thu Jun 7 23:24:31 2001

Hi John and all:

First and foremost, we at BatSpeed.com would like to take this opportunity to thank all of you for supporting this website. Due to your time, patronage and sometimes even patience, the website continues to exceed our greatest expectations. Daily hits are well into the millions for this year and the rate of new viewers increases rapidly each day. Furthermore, we want to extend our gratitude to those of you who have purchased or are considering purchasing the Video - without you, the website and discussion board would not be possible.

John, at the present time, the website is not equipped to accept phone orders due to the nature of our online credit card system and the agreements we have in place with companies that provide the service.

Nevertheless, we prefer that you order over the website because it ensures that we have a correct mailing address that you typed, provides for fast service and shipping, and ordering over the website allows you to review the terms and various policies, such as the 30-day satisfaction-return policy.

We have taken diligent steps to protect your privacy by providing for a secure order page, which provide sufficiently more protection for your private information than non-secure pages. You may also prefer to purchase by selecting the check/money order link. In either case, the Instructional Video is generally shipped the day after your order is received and should arrive within a couple of days.

Lastly, if you have any problems ordering online, please email us and we will assist you in correcting any problems. If you have any other questions, don't hesitate to contact us.

Have a great season,

BatSpeed.com